![Link description facebook ad](https://cdn2.cdnme.se/5447227/9-3/23_64e61dfde087c337bd195b74.jpg)
Some of them will express their pains and needs in the comments on your Facebook ads, and you get an opportunity score every time you decide to answer such a complaint. Moreover, by replying to each comment, you double your post’s engagement, which in turn leads to your content reaching more people.įacebook is a place where people don’t really filter their opinions – so the comments you deal with may be positive or negative.ĭon’t panic if some of your followers are not thrilled to bits with their experience with your brand. You can benefit from answering comments in multiple ways This, in turn, will likely not only make your existing clients more loyal but also help to draw the attention of many new ones. What’s even more important though, is that hitting the ‘reply’ button under each comment gives you the opportunity to establish a relationship with your customers.
![link description facebook ad link description facebook ad](https://image.slidesharecdn.com/facebookadvertising-slides-140710115332-phpapp01/95/facebook-ads-for-real-estate-professionals-6-638.jpg)
Don’t ignore the possibilities that the comment section gives you in this regard. It’s much more convenient to ask about an order on Facebook or Instagram than to send out an email or call a help center. More and more users try to connect with brands on social media. The comment section is also a great place to practice social media customer care.
![link description facebook ad link description facebook ad](https://instapage.com/wp-content/uploads/2018/11/facebook-link-video-promotions.jpg)
Why is that?įirst of all, it’s because the comment sections under both organic and dark posts are a real goldmine of customer feedback for you to dig into.Ĭarefully analyzing comments on social media may lead you to come up with great ideas for improving your products or services. Regardless of your business type, monitoring and replying to comments is the right thing to do. Why you should answer comments on social media Try NapoleonCat for free: Company email Start free trial Monitor Facebook Ads comments from one simple view.
![link description facebook ad link description facebook ad](https://www.wholesaleclearance.co.uk/blog/wp-content/uploads/2015/07/Facey2.png)
Manage all your Facebook Ads comments from one place
![Link description facebook ad](https://cdn2.cdnme.se/5447227/9-3/23_64e61dfde087c337bd195b74.jpg)